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Monday, October 13, 2008

10/13/08 My supplier is on crack! or, why I am having a pocket mirror sale

A few weeks ago I ran out of mirror parts because I had a few big orders. So, I decided to order from vendor #2 because they ship faster than vendor #1. So I waited all week with orders for mirrors piling up, and finally on Friday the box arrived!
I took it to my office to start making mirrors. When I opened the box it wasn't what I ordered. They sent 1000 one inch button parts instead of 250 2.25 inch mirror parts. I was livid! I got on the phone and called and called and left messages. I emailed them too. I never got a response. So, Sunday night I ordered 100 mirror parts from vendor #1 and paid for fast shipping.

Monday morning rolls around and UPS drops off my 250 mirror parts that were overnighted by vendor #2. It would have been nice of them to tell me they were overnighting the shipment! So, when I opened the box to make mirrors, I find out the shims are missing. What a nightmare! Luckily my other mirror parts from vendor #1 had arrived and I could use those shims.
I email vendor #2 and tell him that the shims are missing and to please send them, but no rush. He emails back and tells me to look again because the guy that packed the box says he put them in there!! (probably the same guy that shipped 1000 button parts instead of 250 mirror parts) I tell him that they are not in there, that I don't mean to be a pain in the ass, but please send the shims.
That was Friday. This morning, Monday, UPS delivers an overnighted box of 250 mirror parts and 500 shims.
I may just go insane

12 comments:

Sandra Williams said...

Unbelievable!! What a nightmare!

Hana said...

Oh the joys of ordering online! What a pain! They should refund your money just for your troubles!

Flirt Buttons said...

can you stand them? so anyone, now I have to sell 600 pocket mirrors!!!! thanks for reading.
-Sharon

kit said...

You should get a huge chocolate shake to recoup from that ordering nightmare!
I had to laugh though, I placed an order the other day and after one carrier told me that i had received it (the guy never even came), my package arrived a couple days later by a different carrier. go figure.
hurray for the computer world!

Flirt Buttons said...

mmmmmmm chocolate!!!!

Sukhada Gokhale said...

oh no. unacceptable

Giftbearer said...

Oh, God, that sounds like a real fiasco!

Flirt Buttons said...

mercury is retrograde and everyone goes crazy around me

wildchildnatural said...

it's funny, this stuff always seems to happen when we most need it not to. if you had no orders i'm sure they would have got it right the first time :)

TheresaJ said...

So, are the extra 500 pocket mirrors and the buttons yours for the keeping? After all that, I should think so!

kim* said...

what a mess! sorry to hear that. keep your chin up.

Flirt Buttons said...

The buttons are suppose to be sent back, he emailed me a return slip. But he hasn't said a word about the extra 250 mirrors. so I'm keeping them. I deserve them.